Managing and Using Information Systems: A Strategic Approach

Managing and Using Information Systems: A Strategic Approach

Language: English

Pages: 400

ISBN: 0470343818

Format: PDF / Kindle (mobi) / ePub


Pearlson and Saunders’ Third Edition of Managing and Using Information Systems: A Strategic Approach gives students the insights and knowledge they need to become active participants in information systems decisions. By demonstrating how IT relates to organizational design and business strategy, this title covers the essential concepts of MIS. Within the 4th edition, students will also learn how to recognize opportunities in the work environment and apply current technologies in innovative ways.  In a concise, updated format, Pearlson and Saunders provide a strategic approach to Information Systems for a senior/graduate level course or as a supplement for any course using additional cases and readings.

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and their meanings or the uses and their impact. But we have enough experience with social IT that we know it’s a major force bursting on the enterprise scene and it must be addressed in discussions of managing and using information systems. Look for the box “Social Business Lens” in each chapter. In that space, we explore one topic related to that chapter from a social business perspective. We look through the lens of a social business. offensive or unsecure sites. But that decision also means

create a set of services for their small businesses, a major source of revenue for the online auctioneer. At a time when customers were beginning to complain, sellers were wondering about the fees, and competition was trying to lure them both away, eBay brought out ProStores, a service to help all sellers build their own Web site. eBay managers noticed that many sellers did not have any Web presence other than eBay, and the move was another way to lock in these customers to the eBay environment.

activities are performed, suggesting that information resources should not be applied in isolation. For example, more efficient IS for repairing a product may increase the possible number of repairs per week, but the customer does not receive any value 06/22/2012 12:31:56 Page 57 Support activities How Can Information Resources Be Used Strategically? b 57 Primary activities C02XML Organization Human Resources Technology Purchasing Inbound Logistics Operations Outbound Logistics

06/29/2012 16:14:0 Page 82 82 c Chapter 3 Organizational Strategy and Information Systems develops, the IS become the glue tying together parts of the organization that otherwise would not communicate. IS also enable flat organizations to respond quickly to their environment. Matrix Organization Structure The third popular form, which Cognizant ultimately adopted, is the matrix organization structure. It typically assigns workers to two or more supervisors in an effort to make sure multiple

allowed the worker to fulfill a distinct role. More recently organizations are moving away from organization structures built around particular jobs to a setting in which a person’s work is defined in terms of what needs to be done.9 In many organizations it is no longer appropriate for people to establish their turfs and narrowly define their jobs to only address specific functions. Yet, as jobs “disappear,” IT can enable workers to better perform their roles in tomorrow’s workplace; that is, IT

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